Mentions légales et Conditions générales de ventes 

In addition to this, you will need to know more about it.

Before attacking the very off-putting side of the mandatory general sales conditions, it is important for me to tell you:

-All the contact details that you provide to us, email, telephone will remain confidential, they will in no case be used for purposes other than that of Créatis ...

- "A shoe carries us" what is it important to be well fitted, we all have a different foot, a model that can be very comfortable for one can turn out not to be. height for another client ...

This is why I am at your entire disposal to discuss any problem or question you may encounter: size, fit ...

After receipt of your purchase, you can also contact me for any question relating to the shoe, your foot comfort ...

If things do not go well, of course we will set up a commercial exchange together and if you do not find your happiness, a refund as soon as possible ...

In addition to this, you will need to know more about it.

Looking forward to

Anne

Creatis

contact.creatis@gmail.com

SMS 0668467323

Phone 0951525956

In addition to this, you will need to know more about it.

In addition to this, you will need to know more about it.

In addition to this, you will need to know more about it.

In addition to this, you will need to know more about it.

In addition to this, you will need to know more about it.

General conditions of sale to individuals of products via the Internet and of the use of the " maison-creatis.fr " service
Preamble
The purpose of these general conditions of sale is, on the one hand, to inform any possible consumer of the terms and conditions under which the seller carries out the sale and delivery of the products ordered and, on the other hand, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer.
Any contrary condition posed by the buyer will therefore, in the absence of express acceptance, be unenforceable against the seller regardless of when it may have been brought to his attention. The fact that the seller does not avail himself at a given time of any one of these general conditions of sale, cannot be interpreted as a waiver of the right to avail himself subsequently of any of the said conditions.
Article 1: Definitions, access to the site, acceptance of the general conditions, modification of the GTC
1.1 - Definitions
Maison Créatis owns the Créatis and C'EST by CREATIS brands, whose electronic address is http: // www.maison-creatis.fr . The Maison Créatis sets up a retail activity based on this brand, through a website linked to the Internet, of footwear and accessory products, presented in a Catalog to individuals. The maison-creatis.fr e-commerce site makes information on the Products manufactured free of charge (with the exception of the installation of IT resources and telephone costs for connecting to the site and using it). by various manufacturers listed online in the Product catalog, as well as an online ordering and payment system, subject to the customer's compliance with these general conditions. All orders placed through the Site, as well as all related services, are unreservedly subject to these General Conditions. These General Conditions apply, without restriction or reservation, to all sales by Maison Créatis of the products offered on its website and represent all of the reciprocal commitments of Maison Créatis and the Customer who accepts them. fully and completely, and expressly therefore prior to ordering.
The products are offered for sale in the following geographical territory: Metropolitan France, Corsica, Overseas, Monaco, Benelux, Germany, Austria, Portugal, Ireland, Italy, Spain, UK
The Buyer before ordering, declares that:
* the purchase of products on the Maison Créatis website ( http://www.maison-creatis.fr ) is not directly related to its professional activity and is limited to strictly personal use;
* the Purchaser, knowing only the products he owns and uses, is the sole judge of the compatibility of the products ordered with those used by him;
* The Purchaser has taken note of the products and their characteristics, marketed by La Maison Créatis.
* The Purchaser has full legal capacity, allowing him to commit to these general conditions of sale and if he does not consider himself sufficiently competent, to be assisted by counsel.
1.2 - "Online sales" service
Maison-Créatis.fr provides the Customer with a service to answer all questions and comments that the Customer may have when using the Site by sending an email to the Company La Maison Créatis by contact.creatis @ gmail.com or by post: La Maison Créatis 8 impasse Tassy, ​​traverseTiboulen, 13008 Marseille.
1.3 - Accessibility of the General Conditions of Sale
The updated version of the General Conditions of La Maison-Créatis is constantly accessible online by the Customer. To do this, simply click on "General Conditions of Sale" where the said Conditions are referenced in their full version as well as, for more convenience, the various sections such as Deliveries, Returns, Payment, Contact details or Confidentiality (use of personal data ). The Customer can also obtain this document by writing to
La Maison Créatis 8 impasse Tassy, ​​crosses Tiboulen, 13008 Marseille.

1.4 - Modification of the general conditions of sale
Given the possible changes to the Site, Maison Créatis reserves the right to adapt or modify these general conditions of sale at any time. The new general conditions of sale will, if necessary, be brought to the attention of the customer by online modification and will be applicable only to sales made after the modification.
1.5 - Validity of the General Conditions of Sale
If one or more stipulations of these General Conditions of Sale are held to be invalid or declared as such, in whole or in part, in application of a law, a regulation or following a final decision of a court competent, the other stipulations will retain all their force and scope.
1.6 - No waiver
The fact that the Maison Créatis refrains from requiring at any given time the execution of any of the provisions of these General Conditions of Sale and Use of the Site cannot be interpreted as a waiver to subsequently invoke said non-performance. total or partial.
ARTICLE 2: Identity of the company, the creator of the site and the host
2.1 - Identity
Name: La Maison Créatis
2.2 - Customer service
For any information, question or advice, our customer service is at your disposal:
* Mail: Customer Service: La Maison Créatis 8 impasse Tassy, ​​traverse Tiboulen, 13008 Marseille
* Email: contact.creatis@gmail.com
2.3 - Creator and Host of the Site
This site was created by Anne Gilles contact.creatis@gmail.com and hosted by OVH: 2 rue Kellermann - 59100 Roubaix - France.

ARTICLE 3: marketed products, product characteristics and product availability
3.1 - Products sold on the site
maison-creatis.fr is an online sales site for shoes and accessories. Maison Créatis sources its Products from manufacturers who have expressly agreed to be listed in the Site's Product Catalog. The essential characteristics (qualitative and quantitative) of the Products obtained directly from the manufacturers are described in the Product Sheets. The Company expressly reserves the right at any time to add new Products, to delete all or part of the Products sold or presented on the Site Catalog, to change their presentation or cease their marketing on its Site, and this without '' it is obliged to notify the Customer in advance.
3.2 - Product characteristics
In accordance with Article L. 111-1 of the Consumer Code, the Buyer may, prior to his order, take note, on the Site, of the essential characteristics of the product (s) he wishes to order. The Purchaser selects one or more products from the different categories offered on the maison-creatis.fr website reserves the right to modify the range of products depending in particular on the constraints linked to its suppliers.


3.3 - Product availability
The offers presented by La Maison Créatis are valid while stocks last. For products not stored in its warehouses, the offers presented by La Maison Créatis on its site are valid subject to availability from its suppliers. In case of unavailability of the product after placing your order, we undertake to inform you within 8 days and to indicate to you the waiting period for receipt of this product. If you wish, you can request the cancellation (refund by check within 15 days) or the exchange of your order by writing to us at the following address: Customer Service La Maison Créatis 8 impasse Tassy, ​​rue de Tiboulen , 13008 Marseille or by sending an email to contact.creatis@gmail.com
Article 4: Formation of the contract and orders (entry, order form, proof, modification)
4.1 - Entry and order form.
We draw your attention to the fact that the amount of your orders is limited to the sum of 500 Euros per month and that the same product reference cannot be ordered for a quantity greater than 9 items per month. Otherwise, a prior agreement from Maison Créatis can be requested by writing to Customer Service La Maison Créatis 8 impasse Tassy, ​​rue de Tiboulen, 13008 Marseille or by sending us an email at contact.creatis@gmail.com
Order taking on the Site is subject to strict compliance with a procedure described below and embodied online by a succession of different screens on which are indicated the different phases that the Customer must follow to have his order validated by the House. Creatis. Orders are placed online, in accordance with the Site order form (click: Add to cart). The Client undertakes to ensure that the information communicated to the Company is complete, exact and up to date. In the event of incomplete or inaccurate information, maison-creatis.fr reserves the right to purely and simply cancel the order as well as the payment.
On the order form, the Customer must also enter and validate the identification and quantity of the Products ordered (the availability of which is to be confirmed if necessary by the Company), as well as the purchase prices (also to be confirmed if necessary). applicable by the Company). The Customer can freely fill his Basket online, delete an article that he no longer wishes to acquire, modify the quantities ordered or even add a Product by clicking on the corresponding buttons. The Customer must then enter and then validate the billing address and the place of delivery. It appears to the customer an order summary that he must "validate" before choosing the method of payment: check or credit card. Once the payment method and all the previous information have been entered and validated regularly, the Customer clicks on the “Validate” button and his order form is sent directly to the Online Sales department of Maison Créatis, the Customer then seeing the display its order number and its Customer number. Orders are binding on the Customer upon receipt by Maison Créatis of the order form duly completed and validated by the Customer by clicking on the “Validate” button. The Customer has a withdrawal period during the 14 days following the validation of the Order. This withdrawal must be notified to the Company by mail to the following address: La Maison Créatis 8 impasse Tassy, ​​traverse Tiboulen, 13008 Marseille. or by email: contact.creatis@gmail.com
From the moment the Purchaser has registered his order by clicking on the "Validate" icon, he is considered to have accepted knowingly and without restriction or reservation these general conditions of sale, prices, volumes and quantities. products offered for sale and ordered.As soon as your order is registered, a detailed acknowledgment of receipt will be sent to your email address. This acknowledgment of receipt will specify the exact amount invoiced and the delivery terms of your order. This acknowledgment of receipt constitutes acceptance of your order and will validate the transaction.
Consequently, the fact of placing an order implies the buyer's full and unreserved acceptance of these general conditions of sale to the exclusion of all other conditions present in prospectuses, catalogs issued by the seller, these conditions not having only an indicative value.
4.2 - Proof of orders
You agree that our order recording systems are proof of the nature of the agreement and its date. However, the order is only made subject to confirmation thereof by Maison Créatis to the Customer by mail. electronic, including all the information communicated by the Customer with indication, if applicable, of any difficulties or reservations raised by the order (availability of the Products ordered or method of payment chosen). In general, there is an express agreement between the Maison Créatis and the Customer that the e-mails will prevail between the parties as well as the automatic recording systems used on the Site, in particular as regards the nature and date of the order.
4.3 - Modification of orders
The sale will only be considered final after the confirmation of the order has been sent to the Buyer by Maison Créatis and receipt by the latter of the full price. Maison Créatis recommends that the Purchaser keep this information on a paper or computer document.However, we reserve the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. modification of the order requested by the Customer can only be taken into consideration if it has reached Maison Créatis by email before the Products are shipped.
Article 5: Price, invoicing and payment.
5.1 - Price
The prices indicated in the Product Catalog accessible on the Site are indicative and are updated regularly and therefore subject to change without notice. However, the prices invoiced are those in force on the date of the order. The Customer may also benefit, during certain determined periods, from promotional offers on certain Products. These offers will be announced online on the Site and will be valid for the period indicated and always within the limits of available stocks. The prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable rate will be automatically reflected in the price of the products sold by Maison Créatis on its website " maison-creatis.fr " .
Prices do not include shipping costs, invoiced in addition to the price of products purchased according to the weight of the order, the destination and the delivery method. The shipping costs will be indicated before the order is registered by the Buyer.
The products remain the entire property of Maison Créatis until full payment is received by Maison Créatis.
5.2 - Billing
An invoice is established for each delivery in the package or sent by the Company by mail or e-mail to the Customer to the billing address that the latter provided when taking his order. Any complaint concerning invoices must be brought to the attention of the Company by email within 14 days of their receipt contact.creatis@gmail.com. Otherwise, they are considered to be accepted without any reservation. The possible incomplete delivery of an order cannot justify the refusal of payment for the Products delivered. Any dispute between the Customer and Maison Créatis is in no way a cause for suspending the payment of the undisputed part of the invoice.
5.3 - Payments
The payment for your purchases on the Site is made exclusively in Euros and can be made either by bank or postal check, or by credit card, in no way in cash. At no time can the sums paid be considered as cash. The Purchaser guarantees to Maison Créatis that he has the necessary authorizations to use the payment method he has chosen, when registering the order form. The prices fixed during the order are made in cash without discount Penalties of an amount equal to one and a half times the legal interest rate are automatically applicable to unpaid amounts at the end of a period of ten days following the invoice date or upon notification rejection of bank payment for any other means of payment. The delivery of any new order may be suspended in the event of late payment of a previous order, notwithstanding the provisions hereof.
Payment by check made by mail.
Payment by order is required by the Company, delivery being made upon receipt and after receipt of the Customer's check and within 10 working days. The Customer must, in fact: - after placing the order by clicking on the "Validate" button on the order form duly completed by him - and after having received by email a confirmation by Maison Créatis of the order, send the Company by post its payment by check made payable to Maison Créatis, for the amount indicated on the order and the confirmation, to the following address La Maison Créatis 8 impasse Tassy, ​​traverse Tiboulen, 13008 Marseille, accompanied the summary of the order form and its number. Payment must be received by Maison Créatis within a maximum of 10 days after ordering. The order number given when confirming by e-mail must be attached to sending the check. After this 10-day period, the order will be canceled.
Secure online payment by credit card.
The bank cards accepted on the site are as follows: Carte Bleue, Visa and Master Card. Online payment benefits from the SSL secure online payment system. The Customer accesses a secure server operating in SSL mode (128 bits) and certified by a Certification Authority. The Customer must provide his bank details by completing the Payment Order form online after having clicked on "Secure payment". The cash transaction is then carried out by the Client according to banking security standards. Thanks to the technical characteristics of the encryption software used on the Site, the bank details (bank card number and its expiry date) communicated by the Customer cannot be intercepted by a third party. Therefore, none of this information is transmitted or stored on the Internet. By providing their bank details, the Customer accepts in advance and unconditionally that Maison Créatis will proceed with the secure transaction. The Customer therefore authorizes his bank in advance to debit his account immediately (in cash) upon seeing the records or statements sent by Maison Créatis, even in the absence of signed invoices by the card holder. The authorization to debit the Customer's account is always given for the amount of the Product purchased as invoiced by Maison Créatis reserves the right to request a photocopy of the Buyer's identity card for any payment by bank card. For amounts greater than 100 euros including tax, La Maison Créatis reserves the right to request a certified photocopy of an identity document. As part of the fight against fraud on the Internet, information relating to your order may be transmitted to any third party for verification. Only bank cards issued by a banking establishment domiciled in France are accepted. Maison Créatis uses a secure payment tool, Wirecard payment. Payment security is based on the authentication of the merchant, i.e. VWI, and on the confidentiality of all data. To ensure this security, Wirecard payment uses proven cryptography techniques and complies with the various banking regulations.
Payment by bank transfer
subject to acceptance by our accounting-administration department.
Payment by Paypal
VD http://www.paypal.fr/fr
ARTICLE 6: Delivery, deadlines and reception
6.1 - Delivery
Our sales and prices are understood to depart from MARSEILLE - France.
The products are only delivered in mainland France, Corsica, Overseas and Monaco in accordance with the address of your choice as indicated during the ordering process. It is your responsibility to provide us with exactly all the details necessary for the proper delivery of your order.
You cannot physically come and collect your package from Maison Créatis.
The packages are sent to you
* or by post, we negotiate the registration fees on your behalf with La Poste. These costs are included in the participation in the costs of sending or making available which are at your expense. This is the POST Colissimo system. The Buyer is either delivered to his home by his postman or as a parcel relay and signs a delivery slip acknowledging receipt. In the event of absence, the Buyer or the recipient of the ordered product receives a delivery notice from his postman, which allows him to collect the ordered products, at the nearest post office, for a period of fifteen days. The Purchaser is required to check, in the presence of the postman or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event that the Buyer has any doubts of any kind whatsoever about the condition or content of his package, he is required:
* to apply the Colissimo procedure (in particular to report the damage due, all complaints and reservations) and to refuse the goods by immediately issuing a report of anomaly to the post office attendant (finding 170).
* to report these incidents to Maison Créatis by e-mail.
* or by carrier, we negotiate the shipping costs for you with the carrier who delivers your package within 48 hours, and more if you are in the countryside. The package is delivered to you personally. If the customer is absent, a passing message is left in your letterbox by the carrier who asks the customer to contact him to set up a delivery appointment. You are advised to check the package in good condition otherwise to refuse it or to make reservations with the carrier. Then report any incident to Maison Créatis by email.
Deliveries are only made according to availability and in the order of arrival of the orders. In the event of a shortage of stock for one of the Products ordered, Maison Créatis will inform the Customer of the new availability of the Products, and will proceed, unless the Customer has been instructed to the contrary and immediately, to partial delivery of the order. In general, orders cannot be canceled in the event of a shortage of stock.
By default, invoices are sent to the e-mail address indicated by the Customer when registering. Failure to comply with the procedures set out below, no claim from the Purchaser will be accepted.
6.2 - Deadlines
In mainland France, You will be delivered within 3 to 30 working days from receipt of your order form, its validation by Maison Créatis and after receipt. In the case of a payment by check, this procedure is longer and may take 15 days. For any order confirmed before 1 p.m., from Monday to Friday (excluding public holidays), the order will be sent within 24 hours in the limit of stocks available, except payment by check. Orders placed on Friday after 9:00 a.m. will be shipped from the following Monday. In any event, and in accordance with the provisions of Article L. 138-1 of the Consumer Code, the products ordered will be delivered within a maximum period of thirty days from the day following that on which the Buyer registered his order, subject to full payment of the price. In the absence of delivery at the end of this period, the Buyer will have the possibility of canceling his order. The sums paid by the Purchaser will then be returned to him without delay, to the exclusion of any other compensation. In the event that the product ordered is then no longer available, the provisions referred to in article 7.3 “Refund” will be applied. In the event of a product exchange, the delivery costs will be borne by the consumer.
On certain credit card payments or checks, Maison Créatis reserves the right to apply a security period before sending the package, allowing the examination of additional documents that may be requested in order to verify the information indicated on the site. of the documents requested, the order remains in abeyance.
6.3 - Receipt of products
It is the Customer's responsibility, upon receipt of the Product, to immediately check the conformity and integrity of the Products shipped. In general, the reservations or observations made on the delivery note must be complete and precise. They must in particular define the damage precisely, including the order number. It applies the Colissimo procedure. It is up to the Customer to go to the site www.colissimo.fr to report the damaged package. Any complaint for non-receipt or other damage to the package must be made within 30 days of shipment.
ARTICLE 7: Withdrawal, return of products and refund:
7.1 - Right of withdrawal
In accordance with Article L. 121-21 of the Consumer Code, the Purchaser has a period of fourteen clear days from the date of receipt, to return at his own expense, the products ordered, for reimbursement, accompanied the return slip accompanying the initial order, duly and legibly filled in. The products must be returned to Maison Créatis, with their labeling intact and their packaging according to the procedure described in article 7.2 below
7.2 - Return of products
In accordance with article L121.19 of the Consumer Code, the buyer can submit complaints. In the event of a technical anomaly in the Product, or an error in the reference delivered, the Customer will follow the Product Return procedure described. below. The costs and risks of return are always the responsibility of the Customer. Technical anomalies or errors on the reference may be communicated to the Company by email within 14 days, following the delivery date, indicating the Customer's references, the invoice number and date, the Product reference, the quantity and the exact reason for the request. The products must be returned to Maison Créatis, with their labeling intact and their packaging, placed in a blank cardboard box, taking care not to place any writing or tape on the original packaging and accompanied by the return slip accompanying the initial order, duly and legibly completed. Maison Créatis reserves the right to refuse any return that does not comply with the conditions mentioned above. No credit note may be issued upon receipt of a damaged product or showing traces of use that does not comply with hygiene rules in accordance with article L121-21-8 of law 2014-344 of March 17, 2014. Send the package to the following address: La Maison Créatis 8 impasse Tassy, ​​traverse Tiboulen, 13008 Marseille. Maison Créatis does not accept parcels sent postage due. Any risk associated with the return of the product is the responsibility of the Purchaser. Failure to comply with the procedure set out above and the deadlines indicated, the Purchaser may not make any claim for non-conformity or apparent defect of the delivered products, the products then being deemed to conform and free from any apparent defect.
7.3 - Refund
We undertake to exchange it to you or if you wish, to reimburse it to you by credit card or check within 15 days of its receipt by us according to the following methods:
* The package is returned unopened, we will refund the price of the package and any shipping costs except NPAI.
* The product is returned of your own free will, we will refund the price of the product, the return costs remaining at your expense.
* The product is returned because of our responsibility, we will reimburse you for the product, any shipping and return costs.
* Any return accepted by the Company, after qualitative and quantitative verification of the returned Products, will result, at the Customer's choice, in the free replacement or reimbursement of the Products, to the exclusion of any compensation or damages.
ARTICLE 8: Guarantee
8.1 - The consumer guarantee
You benefit from the legal guarantee against hidden defects on the products delivered (articles 1641 to 1649 of the Civil Code). The Customer must, within a short time, notify Maison Créatis, by registered letter with acknowledgment of receipt, of the existence of such a defect.
8.2 - The manufacturer's warranty
The Products sold by the Company benefit from the manufacturer's warranty. The warranty granted by the manufacturer is binding only on the latter. The Company in its capacity as intermediary-distributor does not itself provide any contractual guarantee with regard to the Products.
ARTICLE 9: Respect for man and nature
Most of our products come from the European community, of course, benefit from the French health authorizations in force and are authorized for sale on French territory. ARTICLE 10: Limitation of liability
If the responsibility of Maison Créatis were to be retained following the non-performance or improper performance of its services, the total compensation could not, by express agreement, exceed an amount equal to the price of the Product which is payable. origin of the damage The Maison Créatis cannot be held responsible for the non-performance of the contract in the event of an out of stock or unavailability of the product due to a case of force majeure, disruption or total or partial strike, in particular of the postal services. and means of transport and / or communications. Maison Créatis will not incur any liability for any indirect damage as a result of the present, operating loss, loss of profit, loss of luck, damage or costs. A delay in delivery cannot give the right to the cancellation of orders in progress if the shipment has already been made. More specifically, the responsibility of Maison Créatis will not be engaged due to delivery delays attributable to the carrier or due to any other force majeure event. In particular, the following are considered as cases of force majeure which automatically and without formality discharging Maison Créatis from its obligation to deliver and more generally from any liability: lock-out, strikes, accidents or manufacturing delays at the manufacturer, war, riot, fire. , flood, water damage, snow, storm, lightning, requisition, decision of any authority whatsoever, impossibility of being supplied, deficiency or delay in the transport of the Products, or more generally in the event of the occurrence of an event beyond at the control of Maison Créatis. Maison Créatis will keep the Customer informed, within a reasonable period of time, of cases and events of force majeure likely to disrupt the delivery process of the Product ordered. Maison Créatis cannot be held responsible for any indirect damage that may arise as a result of the purchase of products.La Maison Créatis cannot be held responsible for any loss of data or files. It is the Buyer's responsibility to take all necessary safeguards. The Maison-Créatis site also contains information from third parties, and links to other websites. Maison Créatis can in no way be held liable for damage resulting from the use, access to, or inability to use this third-party information, or the content of other websites. Hypertext links can refer to websites other than the present one. Maison Créatis disclaims all liability in the event that the content of these websites contravenes the legal and regulatory provisions in force, while taking the greatest care in posting the information and data available free of charge on the Site online and in their update, the Company cannot be held responsible for any inaccuracies, errors or omissions that may have crept into the description of the Products communicated to it by the manufacturers. Moreover, Maison Créatis cannot be held responsible for errors. typographical appearing on the Site independently of its will. More generally, Maison Créatis cannot be held responsible for: interruptions or delays recorded on the Site due to the execution of maintenance work, technical breakdowns, a case of force majeure, due to third parties or all circumstances whatever they may be, regardless of his will; the inability to temporarily access the Site, due to facts beyond its control, such as cases of Internet network interruptions or failure of the Customer's reception equipment on the Internet. The products offered in the Product catalog comply with the French legislation in force.The Maison Créatis recalls that in application of article 1124 of the Civil Code, non-emancipated minors are unable to contract. Consequently, orders intended for minors must be placed by parental authority. In the event of accidental collection of personal data relating to a minor, parental authority has the capacity to oppose their storage and / or transmission to third parties.
ARTICLE 11: Intellectual and industrial property rights owned by the company.
La Maison Créatis holds a license to use the Maison-creatis.fr Site which remains the exclusive property of La Maison Créatis, which has uploaded the web pages, images and script sources, the basic data constituting the Site which site was created by Gilles Anne contact.creatis@gmail.com The Customer therefore refrains from disseminating or reproducing the Site, in whole or in part, in any form whatsoever. The Company is the owner of the La Maison Créatis brand, which is regularly registered with the Institute of Intellectual and Industrial Property. The Customer therefore recognizes the exclusive rights of Maison Créatis to its Créatis and C'EST by CREATIS brand and refrains from making any use of them and more generally from infringing the intellectual and industrial property rights of Maison Créatis. Maison Créatis reserves the right to claim damages in the event of counterfeiting and more generally infringement of its intellectual and industrial property rights, in accordance with the laws governing the ownership of literary and artistic rights or other similar rights, this Site and all elements, brands, designs, models, logos, graphics, etc. found on this Site as well as their compilation are the exclusive property of Maison Créatis or its suppliers, the latter not granting any license, nor any right other than that of consulting the Site. The reproduction or use of all or part of these elements is only authorized for the exclusive purposes of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited. Any other use constitutes an infringement and is sanctioned under Intellectual Property, except with the prior written authorization of Maison Créatis. Furthermore, Maison Créatis recalls that any creation of a hypertext link to the home page of this Site or any other page of the Site is subject to the express, prior and written agreement of La Maison Créatis.
ARTICLE 12: Settlement of disputes
Applicable law. Any dispute relating to the interpretation, execution or termination of the contract concluded between the Company and the Client, even in the event of a warranty claim or multiple defendants, will fall within the jurisdiction of the Courts, failing an amicable agreement. Aix-en-Provence or the place of delivery. The relations between the Company and the Client are subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction.
ARTICLE 13: Data processing and freedoms (Law of January 6, 1978).
The Customer's personal data (surname, first name, company name, function, e-mail and geographic addresses, telephone and fax numbers, banking information) are collected by the Company for the purposes of proper management of orders, deliveries and invoices, and in compliance with the provisions of the Data Protection Act n ° 78-17 of January 6, 1978. The information which must be recorded by the Customer to be able to place an order is identified online by an asterisk. The Customer has at any time the right to access, modify, rectify and delete personal information collected by Maison Créatis concerning him. To exercise this right, the Customer can, at his choice, send an e-mail to contact.creatis@gmail.com or send a letter to: La Maison Créatis, 8 impasse Tassy, ​​rue de Tiboulen 13008 MARSEILLE (copy of the card By placing an order on the Site, the Customer gives his consent to the use of personal data collected when taking the order under the Company's customer file for billing purposes. The Company will keep this information for a period of 2 years after taking the order on computer support. In addition, Maison Créatis may use personal data concerning the Customer in order to send him commercial offers that may be of interest to him. In application of the Data Protection Act, the Customer however has the right to oppose the receipt by email of unsolicited commercial prospecting documents, by checking the box provided for this purpose online or by sending a letter to La Maison Créatis, 8 impasse Tassy, ​​traverse Tiboulen, 13008 Marseille Finally, Maison Créatis may also be required to transmit personal data communicated by the Customer and concerning him to commercial partners for prospecting purposes. In application of the Data Protection Act, the Customer however has the right to oppose the transmission to third parties of his personal data by checking the box provided for this purpose online or by sending a letter to La Maison Créatis, 8 impasse Tassy, ​​traverse Tiboulen, 13008 Marseille. As part of the fight against Internet fraud, information relating to your order may be transmitted for verification.

ARTICLE 14: Exceptional internal and air security operations
We inform our friendly customers that due to the current international context, exceptional security measures may be decided by the authorities. The consequences of these measures can in no way fall to the maison-creatis.fr site since it is totally independent of these services.
More precisely: it is the right of the authorities to refuse to forward a parcel which seems to them likely to present a danger to goods and people. This is particularly valid for air transport in the French overseas departments and territories.

In addition to this, you will need to know more about it.